SecurityCamStoreBy Bay Geeks · Since 2004
Sales & Tech Support727-579-4335
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SecurityCamStoreBy Bay Geeks · Since 2004
SecurityCamStore is an authorized reseller of Cortex security cameras, recorders, and access control hardware. The same equipment security companies install, sold straight to homeowners and business owners, with a 3-year manufacturer warranty and people on the phone who will help you work out what you actually need before you spend anything.
We also supply installers and integrators at trade terms. If you fit cameras for a living, get in touch and we'll set you up.
SecurityCamStore is run by Bay Geeks, LLC, an IT services company in St. Petersburg, Florida that has served Tampa Bay homes and businesses since 2004 and installs the systems it sells across Pinellas and Hillsborough. Cortex is a Tampa Bay company too, established in 1998 with showrooms in Tampa and Clearwater, so the equipment, the seller, and the installer are all local to the bay. Outside Florida, we ship nationwide, same day on in-stock orders.
Full product spec sheets and the current Cortex catalog are available on request from our sales team (useful for putting together a bid package or comparing models side by side).
Request DocumentationSecurityCamStore is operated by Bay Geeks, LLC (St. Petersburg, FL). We collect the information needed to quote and fulfil orders: your contact details, what you asked about, and order history. We don't sell customer data, and we don't use it for advertising. There's no online checkout here, so we never handle your card or bank details.
When you contact us by phone, email, or the website chat, we keep what you send so we can quote and follow up. If you ask for a callback, those details are added to our contact and billing systems (Mailchimp, Zoho, Hiveage, and Google Contacts).
The chat bubble is an AI assistant, not a person. What you type is sent to Anthropic, the company behind the AI model that writes the replies, so please don't put passwords or payment details into it. Ask for a human at any time and the conversation is passed to a person, who can see the recent messages. Cloudflare routes the chat and runs a bot check on it.
While you browse, Google Analytics records standard traffic data, and our own analytics records the pages you view, roughly where you are, and technical details about your visit. Two things worth stating plainly: it keeps a random identifier in your browser so we can tell a returning visitor from a new one, and our staff can see this activity live: that's what lets someone offer help while you're still on the site. It records an approximate location but not your IP address. If your browser sends a “Do Not Track” signal, our own analytics doesn't run.
How long we keep it: browsing activity is deleted after 30 days. Quote requests, chat transcripts, and order records are kept as long as we need them for your enquiry and for business and tax purposes.
To ask what we hold about you, or to have it deleted, email support@baygeeks.com or call 727-579-4335.
Warranty. Cortex cameras, DVRs, NVRs, and access control hardware carry the manufacturer's standard 3-year warranty, backed by US-based tech support during business hours. If something fails within that period, call us at 727-579-4335 and we'll help you work out whether it's a fault or a setup issue, and handle the claim if it's a fault.
Returns. We're a reseller, so returns depend on what the manufacturer or supplier will accept on the specific item: there's no single window that applies to everything we sell. Once equipment has been installed, it can only be returned if it's defective. So if you're unsure whether a product is right for your property, ask us before you buy rather than after: tell us what you're covering and we'll tell you honestly whether it fits. That conversation is free and it's the whole reason we quote systems instead of just selling boxes.
Shipping. Shipping is handled by third-party carriers, and their terms (cost, transit time, and how damage in transit is dealt with) are set by them, not by us. Ask when you order and we'll confirm the specifics for your items and destination before you commit. In-stock orders ship the same day; anything we don't stock directly is a special order and we'll tell you the lead time up front.
Questions about any of this before ordering? Call 727-579-4335 or send us the details.